Obsidian Group Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, email address, telephone number, company or brokerage name, property or listing information, billing information, appointment information, and other information submitted through our website, order forms, contact forms, or communications with us.

We may also automatically collect certain information when you use our website, such as your IP address, browser type, device information, pages visited, referring website, and general usage information through cookies and similar technologies.

How We Use Your Information

We may use the information we collect to provide and fulfill our services; process and manage orders; schedule photography, videography, and other media services; communicate with you about appointments and orders; provide customer support; send service-related notifications; improve our website and services; send promotional or marketing communications when permitted; prevent fraud or misuse; and comply with applicable legal obligations.

How We Share Information

We may share information with trusted service providers that assist us with operating our business, website, scheduling, payment processing, communications, analytics, and delivery of services.

We do not sell your personal information.

We may also disclose information when required by law or when reasonably necessary to protect the rights, property, or safety of Obsidian Group, our customers, or others.

SMS/Text Messaging Privacy

If you provide your mobile telephone number and consent to receive text messages from Obsidian Group, we may use your number to send communications related to our services, orders, appointments, customer support, promotions, and other communications you have agreed to receive.

Consent to receive SMS messages is not a condition of purchasing goods or services.

Message and data rates may apply. Message frequency may vary. You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP or contact us using the information provided below.

All the above categories exclude text messaging originator opt-in data and consent; this information won't be shared with any third parties.

We do not sell, rent, or share SMS opt-in information or consent with third parties for their own marketing purposes.

Cookies and Analytics

Our website may use cookies and similar technologies to operate the website, understand how visitors interact with our services, and improve the user experience. Your browser may allow you to control or disable certain cookies.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Choices

You may request to access, correct, or update certain personal information you have provided to us. You may also unsubscribe from marketing emails using the unsubscribe link included in those communications and opt out of SMS communications by replying STOP.

Third-Party Services

Our website and services may contain links to or integrate with third-party platforms. Those third parties maintain their own privacy practices, and we encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact: